Most hospital software asks the hospital to change. Registration happens in a particular order because the software expects that order. Discharge takes six steps because the vendor designed six steps. The hospital adapts, staff work around the parts that do not fit, and within a year half the workflow lives in a register again.
pulse-grid is built on the opposite assumption: that a hospital which has been running for years has accumulated real reasons for doing things the way it does, and that software should be configured around those reasons rather than against them.
What we build
One system covering OPD and IPD, pharmacy, lab, and billing, with the parts that usually leak time joined up rather than left as separate islands. Pharmacy dispensing and lab orders reach the bill on their own. Invoices come out GST-compliant without anyone rebuilding them in a spreadsheet. Bills, reports, and appointment confirmations reach patients over WhatsApp as they are generated.
On top of that sits an AI co-pilot that answers plain-language questions about the hospital’s own numbers, revenue by department, bed and ICU occupancy, idle pharmacy stock, returning-patient rates, so that finding something out does not require building a report first.
Where we are running
pulse-grid is live in 22 hospitals across India. Among them are Tyagi Hospital, Sunrise Hospital, Nanda Multi Speciality Hospital, Jeevan Jyoti Multispeciality Hospital, and Dua Hospital.
That number is more useful to you than any adjective we could put in front of it. It is large enough that the system has met real edge cases, an amended bill after discharge, a pharmacy stock-take that disagreed with the register, a consultant who wanted their OPD list ordered differently, and small enough that we still know each hospital by name and can tell you what went wrong during their rollout if you ask.
How we work
Rollout runs about four to six weeks, and we would rather say that plainly than promise a week. The time goes into data migration, staff onboarding, and configuring modules to match existing workflows. Those are the three things that decide whether a system gets used, and compressing them is how implementations fail quietly six months later.
Pricing is published rather than quoted case by case, from ₹5,000 to ₹15,000 per month, flat, with no per-bed or per-user multiplier. We think a hospital should be able to budget without a sales call, and we have written up how HMS pricing works in India generally including the costs that tend to sit outside a quote.
What we do not claim
Healthcare software attracts overstatement, so it is worth being exact about the boundaries:
- pulse-grid is not a medical device and not a diagnostic or clinical decision-support tool. It is administrative and record-keeping software, and that includes its AI features. It does not replace clinical judgment. The disclaimer sets out the full scope.
- It is built for India. Billing is built around GST invoice math and data handling around the DPDP Act, 2023. Hospitals needing HIPAA-scoped or EU-resident workflows should evaluate vendors built for those regimes.
- The AI is specific and bounded. When the co-pilot is switched on, the question and the records needed to answer it are sent to OpenAI, our AI sub-processor, which processes them outside India. Neither questions nor hospital records are used to train models, and the assistant can only read your own hospital’s data. This is set out in full in our privacy policy rather than left as a marketing line.
Who we are
pulse-grid is built by PULSE-GRID, a sole proprietorship registered in India, with Mukund Tyagi as proprietor. We publish our registered office, GSTIN, and a working phone number because a hospital being asked to trust a vendor with patient records is entitled to know exactly who is on the other side of the contract.
| Business name | PULSE-GRID |
|---|---|
| Constitution | Sole proprietorship · Proprietor: Mukund Tyagi |
| GSTIN | 03CQWPT8787K1ZI |
| Registered office | 4th Floor, E279, Industrial Area, Phase 8A, Sector 75, Mohali, Punjab 160055, India |
| contact@pulse-grid.app | |
| Phone | +91 99150 76684 |
Talking to us
The most useful first conversation is not a feature tour. Bring one real workflow, your busiest OPD morning, or last month’s most tangled discharge bill, and we will walk it through the system with your numbers. If it does not fit, that is worth finding out in half an hour rather than four weeks in.
If you are still comparing options, our buyer’s guide to choosing an HMS lists the questions worth asking any vendor, including us. Otherwise, get in touch.